NOT acceptable.Your one of a kind venue is waiting for you! □□ Video: enchant cinema wedding filmmakers #thelakehouseinn #lakewedding #jamwedding #buckscountyweddingvenue #buckscountywedding #weddingvenue #wedding #weddinginspiration #highendvenue #luxuryweddding #luxuryvenues #luxuryweddingnyc #weddingphotography #weddingplanner #weddings #weddinginspo #weddingdecor #destinationwedding #weddingideas #venue #engaged #bridetobe #weddingreception #outdoorweddingġ36.8K Likes, 524 Comments. Luckily I was just there with children, because if I had come with my girlfriends like usual, I would be mortified at the service I received. To the owners of this fine establishment, please take the time to talk to your employees about being kind, respectful, and professional. I order at a counter, then come back to pick up my food. Also, this type of ordering is no different from McDonalds. First, I understand tips are a necessary part of their income and had planned to contribute, but asking someone for a tip is unprofessional, awkward, and rude. I replied that I would pay cash for the tip. There was a huge basket with a big sign that said TIPS. In addition, as I was paying with my credit card, one lady had the nerve to ask if I wanted to put the tip on my card. While I was ordering, the two employees were clearly talking about me WHILE I WAS STANDING THERE. I was annoyed because I called to ask that very question. They explained that you needed to order at the top and then come back up to get your food when paged. Upon arriving with 4 children, two employees asked if I needed to order since I was walking down to the restaurant and I mentioned we were going to eat at the restaurant by the water. I called in advance to make sure their outdoor restaurant was open as usual and was assured it was-even though I felt like my call was an annoyance and the employee was short with me on the phone. I expect quality service if I'm paying $18 for a burger. Normally The Lakeside Inn is one of our favorite places to go.amazing atmosphere, food is good.for this reason I will still give it a 3/5.but the professionalism of the staff needs to be addressed. We hope next time in the area you will consider visiting them for their award winning wines. Many wineries in the area are built for guest who want to only taste wine: Ferrantes, Debonne, or Laurello, and many many more in the area host traditional tastings. It's difficult for us to house a separate facility on our bustling property to taste wines. We do produce our own wines but we only produce small batch wines. We make our own wine but do not have a building that is designated as a winery. We host a locally sourced restaurant, a 13 room Inn, a spa, and a "winery". Our winery is very untraditional to our area and our property is complex. It's not our intention to communicate clearly with our guests and it seems we have not posted this closure in enough places so that it was discovered by you easily. We do have listed on our site that our wine tastings are closed to the public. We wanted to respect those who have decided to travel while following the social distancing suggestions put into place. Since COVID protocols and closures were put in place in 2020 we have decided to close our Great Room/Tasting Room to the public so that our guests who are staying in the Inn rooms don't feel crowded or overwhelmed. Hello and thank you for your review and our apologies on the late response.
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